What if the product is damaged in the mail?

We are so sorry if the product you have ordered arrived damaged. To help us resolve this for you quickly, please e-mail us at customerexperience@simble.ca within 7 days of receiving the product – you must include detailed photos of the damaged product, your order number, and any other details you may have about your order. We will get back to you with a resolution as soon as possible!

For more details, please visit our Return Policy.