How do I report a problem with my order?

You can report problems with an order by e-mailing our customer support team at customerexperience@simble.ca.

• In your e-mail, please provide the following details:
  1. Detailed and clear photos of the product and the issue found.
  2. Your order number.
  3. A detailed description of the problem and any other details you may have about your order.

Please be aware it is important that you include detailed and clear photos with your initial problem report to help our team help you faster.

For more details, please visit our Return Policy.